We are committed to continually improving our firm culture. We will operate with integrity to maintain trust and credibility with our clients, shareholders and staff. Every member of the Schenck team deserves the respect and support of the firm and of each other. Shareholders are to set an example of correct business conduct in all dealings with clients and staff. Each person is responsible for his or her own conduct. Violations of this Code of Conduct are unacceptable and will be dealt with firmly, but fairly.

The elements of our Code of Conduct are below. This is not an all-inclusive list.

• Always be honest in your business dealings. Honesty is an assumed and required attribute.
• Maintain confidentiality in client relationships.
• Make judgments based on fact rather than interpretations. Exercise wisdom and good judgment in all situations.
• Talk to someone, not about someone. If direct communication is not possible, select a trusted intermediary. Talk only to someone who can do something about the issue.
• Squelch communication that is a rumor. Remember, if you spread a rumor, you must take part of the responsibility for the confusion or hurt that may result from it.
• Place the firm’s benefit ahead of any one individual’s benefit when making business decisions.
• The purpose of Schenck S.C. is to provide quality client service. Any substandard service should be communicated to the account director for that client. If that is inappropriate, speak with someone in authority whom you respect to direct where the communication needs to go for corrective action to be taken.
• Spend your time and energy trying to resolve problems or conflicts, rather than the reverse.
• Determine how any negative issues can be solved or turned into a positive.
• Adhere to all legal requirements and ethical practices. This is assumed and required.

Become familiar with this Code of Conduct. Each of us at Schenck S.C. will be held to these standards every day, and violations of this Code will result in disciplinary action. It will be the responsibility of each office’s Managing Shareholder to ensure that this Code is upheld in his or her office. The ultimate responsibility for ensuring that this Code is maintained throughout the firm will be held by the firm’s President, with support from the Board of Directors.